Research division · est. 2017

Erlang Laboratory

Traffic Theory & Capacity Planning

How much capacity is enough? A question first answered for telephone exchanges — and still asked every quarter.

35
Researchers
3
Active projects
35
Publications
6
Open datasets

What we work on

In 1909 the Danish engineer Agner Krarup Erlang worked out how many lines a telephone exchange needs so that callers rarely hear a busy signal. His unit of traffic and his formulas are still used to size call centres, connection pools and network links.

The Erlang Laboratory studies demand: how traffic varies by hour, by day and by region, how it reacts to outages elsewhere, and how much headroom a system needs to absorb it. We turn long-term traffic measurements into planning models that engineers can use without a statistics degree.

Lab lead: Dr. Mette Kjaergaard

Current projects

Diurnal Traffic Atlas

Multi-year measurements of daily and weekly traffic patterns across hosting regions and time zones.

Pool Sizing from First Principles

Erlang-style models for database connection pools, worker queues and rate limiters.

Failover Demand Shocks

How much extra load lands on surviving regions when one region fails, and how fast it arrives.

Selected publications

A Diurnal Traffic Atlas for Multi-Region ServicesTechnical Report ERL-TR-2025-01 · 2025
Erlang Formulas for Connection Pools: A Practical GuideWorkshop on Capacity Planning and Performance · 2024
Measuring Demand Shocks During Regional FailoverTechnical Report ERL-TR-2024-06 · 2024
Headroom Policies Under Correlated PeaksPreprint · 2023

Measurement testbed

StatusOperational
Testbed nodes25
Availability (90 d)99.92%
Last data releaseOctober 2026

Collaborate with us

We welcome joint research, student projects and dataset requests. Write to lab@erlang.network-labs.sm-ventures.ru.